In today's fast-paced, hyper-connected world, people have the desire to want more. Something more than simply a product or service. Something that gives you a sense of belonging, or even simply making a meaningful connection with an individual.
This is especially true for coworking spaces. A space where community plays an important role in providing the individual a sense of inclusion and acceptance within their own space. For this reason, the strength of a community makes all the difference when it comes to member retention.
A thriving community fosters loyalty among members and creates space where members feel valued and motivated to stay. But how? Let's discuss how thriving communities are the secret sauce of keeping the members loyal and coming back for more.
Communities, especially those flourishing in a coworking space, allow the member to grow both in their careers and their personal lives. Thanks to the healthy competition created by fellow members! Members usually stay committed as long as they feel there is something to learn, an issue to tackle collectively, and a success to celebrate as a group.
There is always room for networking, be it through formal mentorship programs, informal mastermind groups, or joint activities. This possibility to share and create with people is often a major pull to draw members in. For coworking spaces, this could include organizing get-togethers, skill sharing, or planning group creativity sessions.
Most entrepreneurs, freelancers, and business owners working in a coworking space are looking forward to something more than just meeting deadlines. Technically, they are seeking additional value outside the main offering. And if done right, providing such value increases the member retention rates. This value may be in the form of education, materials, or even social interaction.
Take coworking spaces as an example. They are usually more than just shared office setups. They often offer talks and seminars by industry leaders, as well as workshops for the members to improve their experience in the space.
A healthy community knows that all its members are not equal. Such communities achieve a higher level of bonding with their members through personalization, that is, catering to the members’ specific needs. This includes focused suggestions, custom-made activities, and even content that is relevant to a specific person.
In coworking facilities, providing customized membership packages can make a significant difference. Offering attractive benefits to long-term users helps induce a feeling of worth and gratitude among them. Thus increasing the chances of their retention.
It is a common human desire to seek validation and appreciation from others. Expressing gratitude towards members by acknowledging their efforts, success, or any certain landmark they have reached can improve their sense of belonging to the community.
Basic activities can greatly impact community engagement. Marking significant milestones in the lives of community members, giving them shout-outs on social platforms, and including them in newsletters can make members feel valued. These actions encourage loyalty to the space and ultimately increase member retention.
A successful community is not limited to purchases; it is also about relationships that are deep and long-lasting. When community members feel like they belong, are supported and valued, and are getting more than just a product or service, they are far more likely to remain loyal.
Community building and engagement strategies are critical for coworking spaces to provide experiences worth returning to. A community that doesn't fail to do so not only retains old members but also converts them into advocates for gaining more.
Finding supportive communities may sound like finding a needle in a haystack, but trust us, that's not the case. At The Coworking Spaces, we have over a million office spaces all over the globe.
This means that whether you're a local or a digital nomad, we have a space available right at your location. Whether you are trying to host a seminar in an event space or need to meet deadlines in a focused area like a dedicated desk, we have your back as we have it all.
At The Coworking Spaces, booking a shared space is as easy as online shopping. With just a few clicks, you can scale up your business.
Did that get you excited? Let's start booking your new space.